This is a public service announcement: by saying "IT is crap because users still buy it" you are effectively blaming the victim.
There is a huge information and resources asymmetry between large companies creating software and hardware, and regular person who just wants their Internet-connected device to, you know, not do harm. Companies effectively made a business model out of that asymmetry.
We need education and regulation to make IT not crap.
@rysiek Yes. But asides regulation and education, we also need to accept that there are people who want to have sharp, powerful tools that meet their needs and use cases without requiring them to build them entirely on their own. Just like people want to *drive* cars without having to bother how they work internally.
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