There are people claiming we need more "internet for people rather than corporate agendas" - to just end up with a bunch of complex, low-level pieces of infrastructure few "people" are even able to understand, let alone use. And so we repeatedly get lost in wasting effort and resources in too many unsustainable projects that, at the end, aren't usable by "people" but just "experts". Maybe the first important thing would be stepping out of the bubble and actually see who "people" are.
@z428 It's a tightrope walk isn't it? On the one hand, education is important as you don't want to cater to and sustain the same culture of ignorance that puts people at the mercy of predatory capitalists. On the other, not everyone can be an IT whizz and grapple with computer problems/inelegant software solutions. Tools absolutely should "just work". I am trying to learn but I count myself squarely amongst the ignorami. I think you're absolutely right: Focus on user experience.
@Flophouse_Sam ... is not just a .tgz some user can download but rather, say, a service a user can log in to right away). Mastodon seems a good starting point here. I couldn't, as well, praise @elementary enough for the work they do. But they're still among the few landmarks, and it gets more difficult in other fields of tech. 😐
