When rushing to adopt new proprietary technology in an emergency like now, be VERY cautious of future liabilities, post crisis.
The danger of treating acute pain with morphine is a long term, destructive, expensive addiction...
Many tech solutions are entirely analogous - by design. Their proprietors are delighted this crisis provides an opportunity to sneak past sensible procurement processes.
@lightweight Yes. But sometimes you *will* need to use morphine or some other proven painkiller - especially when the alternative is a crowd of people trying to "sell" you various strangely-looking ingredients and insist that you just get out of the comfort zone, overcome your laziness and roll your own painkiller just like everyone should do to ensure their independence... 😐
@lightweight ... really much time to compare and evaluate alternatives. The bad thing: Once the crisis has been managed, there *will* eventually be an evaluation of alternatives, and we will much likely notice that there aren't really many if you look at the full feature set - no matter where you move, it always will most likely be about making yourself free from that very addiction and paying for that with more effort for less quality. That really bugs me, and I see no solution for that. 😟
@lightweight Well. Again, depends. I've been into that for a while. And I've been using FLOSS and self-hosted communication and groupware solutions for a while now. If you can recommend something that is on par with O365 and Microsoft Teams in example in terms of integration (video, chat, calendar, office/documents, ...), availability (desktop, web, all relevant mobile platforms) and feature set (including on-demand recording of video calls, in example), I'm happy to dive into ...
@lightweight ... that. Unfortunately, everything I played with for the last decade (no matter whether XMPP, Matrix/Riot, MatterMost, RocketChat, NextCloud or the Confluence tool chain) was even remotely there. I'm not happy about that. But at this point I don't really need marketing to be honest, I just need a handful of non-technical users (who are pretty pragmatic about the things they work with) in front of a tool for a couple of hours to get a clear idea. 😟
@z428 As I posted last night... Gov't Canada have just decided (by staff feedback) to ramp up their use of Rocket.Chat *over* MS Teams (which they've already paid for with their ridiculously anti-competitive all-of-gov't Microsoft deal)... So that's a fairly compelling data point to the contrary.
@lightweight That's a good thing to start with. Any experiences or insights into what kind of feature set they use there? Especially when it comes to collaborative document editing / sharing, video conferencing, conference recording or written chat notes? We've learnt that Teams does a fairly poor job as a text-based chat system (because in that aspect it looks and feels confusing even compared to Matrix or Slack) but what people actually use is completely different.
@z428 ( catalystcloud.nz )
@lightweight Ah, of course, *that* is possible, but something quite different. 😟 Yes, I *know* there are open tools for each of the feature aspects provided by Teams. Teams doesn't really provide *new* features, nor does it really do extremely well at any particular feature. What it *does* well however is something the FLOSS community has been struggling with / failed to achieve for quite a while: Link and integrate a plethora of different tools and functions to provide users with an ...
@lightweight ... easily accessible, seamlessly working environment where things go together without users having to bother about things such as different logins for different systems, different usability for different environments, and modes of collaboration impossible due to technical boundaries betweeen applications. I have some hopes for NextCloud here to improve these things, but so far, even "trivial" things such as calendaring are extremely painful if you want to make sure all ...
@z428 You mean a "seamless experience" like Sharepoint? :) Microsoft could build a seamlessly integrated system if their lives depended on it. Thankfully for them, the market is so dominated by clueless suckers making decisions based on who offers the best long lunches and golf trips, they don't need to...
@lightweight Sharepoint never ceases to disgust me for sure. But: Looking at in example "desktop" and "cloud" variants of O365, being signed into this and collaboratively editing a document together with others in "desktop Word" is something our business people have been dreaming of ever since the early 2000s. Libre/OpenOffice? No way. OnlyOffice? Slowly getting there at least. Blaming marketing for this situation is not completely wrong but a dangerous oversimplification from my point of view.
@lightweight ... the guys on Android, iOS, Linux, Windows are able to set up appointments and invite co-workers and knowing they will not cause any conflicts because they expect the calendaring solution to know these individuals calenders and warns them if people aren't available. We've gone a similar route for ages (ownCloud, custom XMPP server, custom mail server, roundcube webmail), and there still were that last 10..15% of integration that just seemed either technically or ...
@lightweight ... economically impossible. We're, at the moment, little more than 1.5FTE for maintaining infrastructure for apprx. 40 employees, most of them non-technical. If someone offered me a solution that is an *appliance* or a boxed application, open-source, feature- and integration-wise at least somehow close to Teams (and ideally supported by *one* team or vendor that also feels responsible for making things play together well), I'd immediately go for that. 😐
@z428 You're not looking hard enough :)
@z428 I'm 1FTE running a university's worth of 100% FOSS services. Last year, we had 30k-ish learners using our services. No one could've achieved that (and we have an IT budget of < $4000/year) with MSFT software.
@lightweight I always wondered whether universities are a special case here, but I'm unsure why, lacking first-hand knowledge. Some of my pals work for university IT departments however, and the things they tend to report would much likely *never* work out even in our small organization. You do have $4k/year for *all* IT including hardware, storage, network connectivity, workstations, ... for 30k learners??
@z428 I've never used MS Teams, because I don't use Microsoft software on principle, but according to those who've had to use it, and have also had experience with Rocket.Chat, they all seem to prefer the latter.
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