#Language matters.
There's probably no #facilitator that hasn't got a copy of "The Facilitator's Guide to Participatory #Decision-#Making" (Sam #Kaner, with Lenny #Lind, Catherine #Tolda, Sarah #Fisk, Duane #Berger) on their bookshelves.
While I like the Diamond of Participatory Decision-Making, I dislike the "#Divergence > #Groan #Zone > #Convergence" labeling.
Prime participants and facilitators by saying #Emergence #Zone for the middle, instead.
Groaning is *optional*, emergence isn't.